Claypaky CloudIO: Digital connectivity and remote maintenance

Digitalisation has become an essential technological mainstay, and many aspects of our work and lives rely on it. Even the simplest tasks are filtered through computers, which process parameters and provide quick, simple, suitable responses. Thanks to digital technology, the world of communications has expanded its scope enormously. Objects are identified remotely through cloud systems and made intelligent by providing information about themselves and accessing data on the Internet.

In the entertainment business, digitalisation means also receiving, transmitting, collecting and analysing data consisting of digital parameters for updating, diagnostic and maintenance purposes.

Claypaky and OSRAM, which has made digitalisation one of the cornerstones of its corporate strategy, have developed an innovative, state-of-the-art tool capable of performing these processes accurately, precisely and rapidly

The CloudIO is an IoT device which provides technicians with complete diagnostics for Claypaky fixtures.

When the lights run checks after use, the unit collects data on hours of lamp life of each fixture, the conditions of various components in the units and update firmware, simply by connecting to the cloud.

The CloudIO is a compact device (240 x 230 x 93mm / 9.45 x 9.06 x 3.66 inches), equipped with a seven-inch capacitive touch screen. It has two in/ out pass-through DMX connections, so it is possible to interface and communicate directly with up to 31 lights in series. This is particularly useful for rental companies, who can connect their lights to the CloudIO when they return from a tour.

The CloudIO is a retrofit system which allows it to be fitted to these Claypaky lights: Axcor series (all), Scenius series (all), Mythos / Supersharpy series (all), Sharpy series (all), Alpha series, B-Eye series (all), K-Eye series (all), A.leda Wash series (all), Sharbar, Showbatten, Spheriscan, Stormy, Glowup.

The CloudIO offers the following advantages for rental companies:

  • Automatic Overview and FW Update: Automatic overview of all info. One click firmware update.
  • Live Remote Assistance: the customer care operator can see all the information and setup data of the fixture that needs service support remotely in real time